ContextWise

Support

Stuck, found a mistake in a question, or have an idea? Email support@contextwise.app. We read every message and usually reply within two days.

Common questions

How do I move my progress to a new phone?

Either sign in with the same account on both devices, or use Settings → Export backup on the old device and Import backup on the new one. Importing replaces the progress on the new device, and the app asks you to confirm first.

I skipped the placement check. Can I finish it?

Yes. The Today screen keeps a card for it until it is done. You can continue where you left off, or use the answers you already gave and start learning.

A question looks wrong.

Please email support@contextwise.app with the word and a screenshot. We review every report and fix confirmed errors in the next update.

How do I delete my account?

Open the account screen in the app and choose Delete account. This permanently removes your profile, progress, friends and challenges from our servers. Your on-device progress stays on the device until you remove the app. You can also email privacy@contextwise.app and we will delete it for you.

How do I cancel Plus?

Plus subscriptions are managed by the store you bought them from. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments and subscriptions.

Does ContextWise show ads or track me?

No. See our privacy policy for the details.

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